All skincare sales are final. Due to hygiene & safety concerns, we do not accept any exchanges or returns for skincare items.

Please note that exchanges/refunds are only available for items that has manufacturing defects. If you have received a defective item, please ensure that the product is unused with no additional damage, and remains in its original packaging with no evidence of service, alteration, wear or blemishes of any kind.
 
You may contact us at metahealthbiotech@gmail.com or whatsapp us :+601112875805 stating your order ID along with photo proof to further the matter.
Exchanges and refunds are not allowed for change of mind, size, colour, or quantity.
 
 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any question at metahealthbiotech@gmail.com or whatsapp us :+601112875805. 

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

Refund Method
Once the refund order is done investigated, the refund will take around 14-30 days.

Need help?
Contact us at metahealthbiotech@gmail.com or whatsapp us :+601112875805 for questions related to refunds and returns.

Company address:
12A-1, JALAN RIMBAYU 2/5, BANDAR RIMBAYU 42500, TELOK PANGLIMA GARANG, SELANGOR.